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METHOD FOR AUTOMATED ROLE ASSIGNMENT IN COLLABORATION SOFTWARE

IP.com Disclosure Number: IPCOM000240173D
Publication Date: 2015-Jan-08

Publishing Venue

The IP.com Prior Art Database

Related People

Travis Sugarbaker: AUTHOR

Abstract

This solution manages the assignment of roles and any associated role-based access control in a collaboration event in order to improve user experience and presenter transition times for multi-presenter/panelist collaboration events.

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METHOD FOR AUTOMATED ROLE ASSIGNMENT IN COLLABORATION SOFTWARE AUTHOR:
Travis Sugarbaker
CISCO SYSTEMS, INC.

ABSTRACT

    This solution manages the assignment of roles and any associated role-based access control in a collaboration event in order to improve user experience and presenter transition times for multi-presenter/panelist collaboration events.

DETAILED DESCRIPTION

    
Collaboration software, e.g., WebEx® meeting center, WebEx® event center, etc., frequently needs to manage multiple speakers, panelists or presenters throughout the course of a single collaboration event. When passing control from one speaker to another, it is common to perform actions which consume meeting time without being productive, e.g., becoming the presenter, returning presentation control to the meeting host, muting audio lines, unmuting audio lines, and determining how to operate certain role-based features of the conference tool, such as how to join an event as a panelist with elevated privileges.

    Simply said, the user experience when transitioning presenters/panelists in a single collaboration event can be less than ideal in its current form. Not only does this impact the user experience, but also over time, the loss of productivity to customers using these collaboration products becomes significant.

Copyright 2015 Cisco Systems, Inc.

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    Additionally, online collaboration events with multiple speakers/topics are frequently interrupted with verbal interjections such as "I'll have to cut you off so we can move on", "one minute warning", and "we need to move into Q&A", among other phrases. Such interruptions usually occur when the meeting is running late, and consume additional meeting time. Such interruptions provide a poor user experience in addition to wasting valuable time. The tools available today do not provide any mechanism to facilitate time management of an individual's time allotment and time remaining within the context of a larger meeting with multiple speakers.

    This solution provides a better user experience, which will ultimately improve customer productivity during collaboration events. This solution also manages the assignment of roles in a collaboration event in a way that provides an improved user experience and faster presenter transition times for multi-presenter collaboration events. The solution may be summarized as follows:

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Copyright 2015 Cisco Systems, Inc.


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An example computing environment is shown in Figure 1.

Prior to the Collaboration Event

    The collaboration software user interface provides the event organizer an opportunity to create a meeting agenda prior to the event start. The event agenda contains metadata for each agenda item, including among other attributes, the title, owner, time constraints, and so forth. An example agenda with metadata, created using the software user interface, is provided in Figure 2.

During the Collaboration Event

    The collaboration software user interface provides the...