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Method and System for Consuming and Navigating Long Email Threads

IP.com Disclosure Number: IPCOM000240225D
Publication Date: 2015-Jan-14
Document File: 2 page(s) / 36K

Publishing Venue

The IP.com Prior Art Database

Related People

Vidit Jain: INVENTOR [+4]

Abstract

Disclosed is a method and system for consuming and navigating long email threads. The method and system consumes a thread formed from multiple email messages grouped together by an email server / client or a single email constituted of multiple conversation snippets due to multiple participants communicating with each other. The method and system provides a navigation interface to display summary of content and highlights depth of the conversation for each email in the thread. The method and system also allows the user to rapidly consume a long thread of conversation and keep track of the contributions made by different individuals.

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Method and System for Consuming and Navigating Long Email Threads

Abstract

Disclosed is a method and system for consuming and navigating long email threads.  The method and system consumes a thread formed from multiple email messages grouped together by an email server / client or a single email constituted of multiple conversation snippets due to multiple participants communicating with each other.  The method and system provides a navigation interface to display summary of content and highlights depth of the conversation for each email in the thread.  The method and system also allows the user to rapidly consume a long thread of conversation and keep track of the contributions made by different individuals.

Description

Disclosed is a method and system for consuming and navigating long email threads.  The method and system can be applied to both text and HTML content in the emails. 

The method and system consumes a thread formed from multiple email messages or a single email with multiple conversation snippets.  For each email in the thread, a navigation interface of the system presents the summary of respective email content and highlights depth of the conversation in the thread.  Here, the method of summarizing the content is authored by different participants at different authoring depth at which the content can be authored.  

The navigation interface facilitates a selective perusal of the thread information.  For instance, consider a user is browsing through a thread with 50 emails.  The navigation interface allows the user to look at short (informative) summaries of each of 50 emails.  The navigation interface allows the user to choose a few of the emails which the user is interested to read in detail.  The navigation interface also enables the user to rapidly obtain the overall context of the conversation in the thread and engage using features such as read, reply, forward etc., for specific messages.  In addition, the navigation interface can also keep track of contributions made by different individuals.

Further, a user can initiate generation of the navigation interface by selecting any of two input options:

 

  1. Selecting an email thread
  2. Selecting a single email embedded with one or more conversations.

The generation of the navigation interface mainly includes two components, which are:

 

  1. Identifying and preparing different email messages from one the above two types of input (email thread or single email) and
  2. Summarization of each of these emails.

The identification and preparation component is executed based on the option selected by the user.  When a user selects an option 1, i.e., selecting an email thread, the system retrieves a thread identifier from the email thread.  The thread identifier can be used to query the email server to retrieve corre...