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Leveraging social analytics for smarter conferencing and innovative delegation mechanism

IP.com Disclosure Number: IPCOM000240293D
Publication Date: 2015-Jan-21
Document File: 2 page(s) / 23K

Publishing Venue

The IP.com Prior Art Database

Abstract

This article proposes alternate approaches for a web conference to start during absense of conference moderator at scheduled time. We discuss various strategies of leveraging social analytics and consumption of data points like Profile tags, Social ranking, Social networks, Tag Cloud etc. to find the next most acceptable moderator and notify him of same, so that the conference can be started. This also enables the conferences to be scheduled without a designated moderator and can be left to the automated system to find one, system can then update the meeting invites with the system identified moderator details.

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Leveraging social analytics for smarter conferencing and innovative delegation mechanism

Disclosed is a web conference start process when the web meeting is scheduled to take place and the original moderator is not able to start the conference. The system uses social analytics and leverage data like Profile tags, Social ranking, social networks to find the next most acceptable moderator and notify him of same, so that the conference can be started. The usage of social analytics encompasses analyzing the data from number of social resources to automatically determine who is best suited to be the moderator, in case the original moderator is not able to make the call. System could be configured to choose next in line moderator based on below parameters related to social closeness. Parameters for determining could be organization/team configured, below are details :

    * Any person who is in employee hierarchy and part of meeting * System checks who are the meeting participants in immediate network * If user from immediate network is found, he is informed of a dynamically generated moderator code.

         * If more users are satisfy above criterion, social closeness score is calculated for them, and one with highest is selected.

    * If no user is in immediate network, social closeness score for all participants is calculated, and one with highest is designated as moderator.

    * If still a clear moderator can not be decided, other social scores pertaining to person most active in related mail/chat thread, profile tags, profile data, community affiliations, forums participation etc. are used to generate a social score to select a moderator.

    * If next in line moderator is unable to join, process repeats until call gets started. Social score can be computed by system before hand to expedite start of conference.

In another embodiment, this also enables the conferences to be scheduled without a designated moderator and can be left to the automated system to find one, system can then update the meeting invites with the system identified moderator details. Any one can schedule the meeting and there is no hard dependency on the most senior most person ( who is generally also most busy ) to schedule a meeting. Even the junior most person can schedule but the moderator would be wisely updated by the system.

In another embodiment, disclosed are two ways of implementing the web conference start process in the absence of the original moderator. In prior art, a conference has a moderator which has special priviledges to host the meeting using a moderator passcode. Every meeting is associated with a meeting id or it can be visualised as a meeting room where the m...