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Email visualization with social connections clues and discoveries

IP.com Disclosure Number: IPCOM000240384D
Publication Date: 2015-Jan-28
Document File: 2 page(s) / 131K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed is a method to provide indications of relationships between correspondents in emails as a means of helping users manage and filter incoming email.

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Email visualization with social connections clues and discoveries

Users receive many emails per day and are often over extended or overwhelmed. Current email clients do not show relationships of people. For prioritization, it would be helpful if either a user could always quickly recognize the sender by name or by relationship; however, this is not always possible if the sender is using an alternate name or email address, or does not have an immediate relationship with the user (e.g., friend of a friend, business acquaintance, etc.) An unknown sender might cause the

recipient to ignore or delete an email that needs to be read.

A method is needed to help an email user filter incoming email and know which notices

require attention.

Proposed here is a novel method to provide indications of relationships between correspondents in emails and help users to manage if incoming emails need their attentions. Relationships can be friends of friends, work friends, social friends, family, etc.

To detect relationships between the sender, the receiver, and the associated group of contacts, the system uses various criteria or sources including (but not limited to):

• Email frequency • Company directory • Interactions and relationships in social networks • Text messages frequency • Meeting invitations
• Common activities or work projects

An analytics tool is required to perform analytics on the relationships via the above

sources.

The method adds relationship assistance to email in a variety of novel ways: color-coding, textual hints, and using artificial intelligence (AI).

Color-Coding

Relationships that belong to the same categories share the same color scheme....