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System and method to dynamically update the caller on the availability of the callee before connecting the call.

IP.com Disclosure Number: IPCOM000240942D
Publication Date: 2015-Mar-12
Document File: 4 page(s) / 50K

Publishing Venue

The IP.com Prior Art Database

Abstract

Embodiment extensively supports method to avoid callee caller call connectivity even before the connection is made between these entities. Proposal is to avoid the caller from getting distrubed during his critical / busy hours where the caller is in conference, meeting, driving, etc. The action will INTIMATE the caller before even the connection happens. The action is based on intermidiate supporting technologies which would capture the callee's status at run time. This status will be updated in a cloud repository which will further pickup relevant audio messages which will help the caller to understand the status. The caller can hang up if he wishes to avoid the connections. If the caller stays on the call for a configurable time, his call will be connected.

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System and method to dynamically update the caller on the availability of the callee before connecting the call.

Today when a caller places a call, he/she is not aware if its appropriate time to call the person at other end(callee) and if he/she is in a state of receiving the call. There could be scenarios where the person is busy in a meeting, driving, etc and is unable to answer calls.

There needs to be a system which can intimate the caller about the callee's busy/ free state before connecting the call. It's disturbing for the callee to receive a call during his busy time or the time when he needs to concentrate on other tasks like driving, etc.

There is proposed a system which will announce the availability of the callee even before connecting the call. This proactive approach will assist the caller to decide if he wishes to continue (in case of emergency / urgency) calling the callee or disconnect (in case of no emergency / urgency). This would avoid any disturbance to the callee who is busy.

A proposal is to integrate systems like calendar, calling state, driving state (close proximity detecting sensors like biometric on steering wheel, bike handles, etc), location services etc to figure out the availability state of the callee dynamically and intimate that to the caller before connecting the call. The advantage of this system is that the information about callee's state of answering the call can be intimated to the caller using runtime data.

Feature: Proactive provision of intimating the caller about the callee's availability before connecting the call and allowing the caller to decide whether to continue or disconnect.

Use cases:

Note: There is a plan to use the cloud repository for maintaining the dynamic availability information of the call
Many a times, people would be busy with some important work or meetings or driving or even can be on vacation. When a caller places a call, s/he wants to know if its the appropriate time to call a person (henceforth we will say callee), And if the call will be answered now without disturbing the callee.

There is proposed a solution to use a mechanism in which, when a caller places a call, it will announce the availability of the callee before even connecting the call that means before it rings at callee's end or say a connection between these two numbers is established. The callee's availability could be found dynamically using an integrated cloud based service. Depending on this PROACTIVE state about callee's availability, the caller can take a decision to continue the call or not if it is not urgent. If the caller can wait, s/he will disconnect the call even before it starts ringing at callee's end. This would avoid any disturbance to the callee who is busy. And if the caller thinks that its urgent and can not wait anymore, s/he can continue and the call will be placed.

See the examples below.

These examples are indicative and not exhaustive


1. Callee is in an important meeting:


Dur...