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Method and System for Providing Online Assessment Portal Service for Customer IT Inventories, Cost and Capabilities

IP.com Disclosure Number: IPCOM000240980D
Publication Date: 2015-Mar-16
Document File: 4 page(s) / 131K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method and system is disclosed for providing online assessment portal service for customer IT inventories, cost and capabilities.

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This is the abbreviated version, containing approximately 52% of the total text.

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Method and System for Providing Online Assessment Portal Service for Customer IT Inventories, Cost and Capabilities

IT inventories and capability assessments are complex task for customer infrastructure analysis by the enterprise itself or a system integrator. The assessment process can be slow, lengthy and manual analysis of the data as a part of service management and providing solution to customer systems. Standardized methodology and web based tools to increase automation for collection of the data, analysis of the data and creation of reports is deemed to be essential.

Disclosed is a method and system for providing online assessment portal service for customer IT inventories, cost and capabilities. The method and system utilizes the online assessment portal which exploits mobility, database, social media and analytics technologies to automate at least a part of the service.

The online assessment portal service offers certain key features such as, but not limited to, assessment location databases synchronized with inventory, user and usage management systems, business rules associating known characteristics of component necessary for assessment, user friendly mobile interface for data manipulation, automatic data collector, automated validation of existing electronic data, enterprise social media system where each room or major equipment is registered, location devices that are also registered to the social media system and a new protocol to register devices over wireless means like low energy Bluetooth.

In one implementation, the online assessment portal service utilizes definite components when using a standard forms based on web portal. The functionality of each component is described below.

Node: WebPortal

The assessment system portal can be accessed by customers to register certain details which are necessary for the assessment office to perform analysis for the customer.

Node: AssetManagerQuerySystem

Asset manager query system can query the customer systems and also create forms that can be manually completed by the customer through the web portal.

Node: AssetMgMobile_Client

The asset management mobile client can be used by assessment company staff or the customer staff to map asset data from the asset management system with additional location information from the location database as well as additional characteristics of each of the assets provided by the assessment company.

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Node: DataCollector

The data collector server hosts the main web portal application and customer data that is automatically collected or submitted via the web portal. T...