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Method and Apparatus for Intelligent Availability Sytem

IP.com Disclosure Number: IPCOM000241202D
Publication Date: 2015-Apr-02
Document File: 2 page(s) / 110K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed is an intelligent and dynamic system to determine a user’s true level of availability/unavailability based on the user’s location, activity, and relative proximity to colleagues as team members.

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Method and Apparatus for Intelligent Availability Sytem

For electronic communications, a user can manually set an availability status; however, current mechanisms do not properly indicate the exact nature of the user's unavailability. Some methods that take into account the location of the person and decide on the availability. If a user is working as part of a collaborative team, it might be necessary for other team members to have information about the nature of the user's availability status. Current mechanisms do not take into account the relative position of the team member involved and treat the individual person in isolation. The relative position of the team members could provide valuable insights into the availability of the person.

The proposed system performs heuristic analysis on the behavior of the user and provides the person's availability. For example, if the person is in a meeting, the system can determine the level of probability that the user will respond to a particular email message. The system assigns a weight to the user's current activity, as well as the time instant and the location of the person based on Global Positioning System (GPS) data. The system also considers the behavior of other people (e.g., team members, etc.) involved in the activity along with the person. These factors help the system determine a more comprehensive availability status for the user.

The availability system is intelligent and dynamic, calculating availability based on the location of the person and location of other team members. The traditional unavailability has always been static and preset, and does not consider the location of the other team members.

The proposed method considers the relative position of the team members and then determines the actual unavailability of the person. The output of the method also classifies the type of unavailability into various types as mentioned above.

The input to the system is the positions of all team members based on the associated GPS location and the position of the person in question. In order to respect the privacy of each individual involved in the system, the system only considers the relative posi...