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System and method for displaying business process/case execution history visually

IP.com Disclosure Number: IPCOM000241465D
Publication Date: 2015-May-04

Publishing Venue

The IP.com Prior Art Database

Abstract

The article proposes a new diagram format to show business process/case history visually. In the diagram, it will group activity instances by lane(e.g. user role lane, activity lane, etc.). On each lane, it will show the statistics information(e.g. instance number, etc.) for activity instances belonging to the lane. On each activity, it will show individual information(e.g. status, owner, etc) for that instance. The new diagram format can show statistics and indivisual information for activity instances clearly on one diagram, especially for repeatable and parallel activities. This will help users to monitor the process more easily.

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System and method for displaying business process

System and method for displaying business process/

//case execution history visually

case execution history visually

Background:

  In business process management and case management world, there may be ad-hoc activity or free jump, especially when case is involved. Users usually would like to track and show the business process execution history visually. This invention describes a new way to show business process or case execution history visually.

Problem:

When showing business process or case historical execution path, it requires to show that when an activity starts and ends, the sequence among all the activities, whether activities has been executed twice or more times, the task owner of a human task, …. To show all of the information on a business process diagram would make the chart noisy and not easy to read.

Known solutions and drawbacks (Prior Art):

Take the following mortgage credit verification case as an example, the process modeling diagram is like this:

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Figure 1. Mortgage credit verification process modeling diagram 1. The business process(BPMN) status diagram which is widely used by most of the business process product can only show current working activity. If we want to show activity occursequence, the business process diagram will be noisy. It would be hard to describe parallel activity, overlap activity, ad-hoc activity or free jump on business process status diagram. It cannot show whether an instance of multiple-loop instances activty is finished or not; when an instance is started and when an instance is finished. One of the mortgage credit verification instances executing history will be shown as below. You can see that there are three activities are executing and the number of the executing activities are 4,2,2. You cannot get other information.

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  Figure 2. Mortgage credit verification process status diagram 2. Gantt chart only shows the activity occurring sequence. Users need to look at the activity one by one to know whether activities have been executed for twice or more times. The same mortgage credit verification instance Gantt chart would be shown as figure3. Gantt chart shows when an activity starts and ends. But it has all the activities mixed together. Users can not easily figure out how many instances of an activity are finished and how many are executing.

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  Figure 3. Mortgage credit verification Gantt chart
3. US 8832580 B2, Software with improved view of a business process It introduce a 360 degree view, which provide an optimal view of a businessprocess without losing important details about theprocess.

We cannot easily find out how many instances of an activity is started and executed, either. It cannot show the exact time when an activity starts and ends or the statistics information for an activity.

As a result, we need a new way to display all the required information in one diagram clearly.

Core...