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A method of delivery message triggered automatically via scannable phone numbers

IP.com Disclosure Number: IPCOM000243001D
Publication Date: 2015-Sep-07
Document File: 3 page(s) / 144K

Publishing Venue

The IP.com Prior Art Database

Abstract

The delivery service plays an important role in modern life while the need to imporve the efficiency of the package delivery process alway exists.

This disclosure provides a scannable phone number method to ease the daily process for delivery persons. An information card area (similar to a bubble answer sheet) on a package receipt is introduced to record the mobile number of recipients. A delivery person can use a special equipment or a smart phone application to scan the phone number and a short message will be automatically sent to the recipient. Or an automatic phone call playing a pre-recorded audio message could be triggered.

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A method of delivery message triggered automatically via scannable phone numbers

With the growth of e-commerce, the demand for package delivery has surged. In the first 6 months of 2014, the number of packages delivered has exceeded 5 billion. During a normal workingday, a delivery person needs to make numerous phone calls or send countless text messages to recipients to inform the arrival of each package and ask for collection. Much effort could be saved if phone calls or pre-edited text messages could be triggered automatically via a smart phone application or a special scanning device by scanning a simple form of information card that stores the recipient's contact information. The information card could be something similar to a bubble answer sheet. Therefore, the process of filling in the information card for each package would be easy to perform as well.

Nowadays, the courier will normally make phone calls or send SMS messages to inform recipients to pick up packages. In order to make this process more effective and intelligent, this disclosure introduces a new approach to handle the process. The new approach is to provide an information card area (similar to a bubble answer sheet) on a package receipt to record the mobile number of the recipients. A delivery person can then use a special equipment or a smart phone application to scan the information card area in the express lists one by one or in batch. This will trigger SMS to be sent to recipients automatically, or the recipient will receive automatic voice messages via phone calls asking him or her to pick up packages. Below is a sample of an express list, containing the information card area where the consignor need to input the phone number and fill in the blank bubble fields accordingly.

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The advantage of this approach is that it provides accurate information, is highly automated, generates fast response, and improves efficiency.

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The courier can scan the phone numbers in batch, send SMS in advance, or set a delay period for th...