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Method and System for Initiating a Conversation between Users through a Computer Agent based on Profile and Interests of the Users

IP.com Disclosure Number: IPCOM000243036D
Publication Date: 2015-Sep-09
Document File: 2 page(s) / 44K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method and system is disclosed for initiating a conversation between users through a computer agent based on profile and interests of the users. The method and system enables the computer agent to initiate a chat conversation between users in a social networking site on a currently trending topic based on profile and interests of the users.

This text was extracted from a PDF file.
This is the abbreviated version, containing approximately 51% of the total text.

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Method and System for Initiating a Conversation between Users through a Computer Agent based on Profile and Interests of the Users

Generally, people visit chat rooms and forums to discuss about hobbies, health topics etc. People also leave comments on news article as well as discuss trending topics by posting several messages on social networking sites. Similarly, dating sites match people of similar interests and initiates communication between the matched individuals through various means.

Disclosed is a method and system for initiating a conversation between users through a computer agent based on profile and interests of the users. The method and system enables the computer agent to initiate a chat conversation between users in a social networking site on a currently trending topic based on profile and interests of the users

The method and system matches a user to a trending topic based on the user interest determined from a user's profile or a social graph. The method and system then initiates a conversation on the trending topic with the user. The method and system learns the point of view of the user toward the trending topic during the conversation. The point of view of the user is matched with other user's point of view, and a connection is established between two or more users.

The user's interest in a conversation is determined based on actions of the user (e.g. browsing an online shopping site). The method and system determines chances of two or more online users to engage and relate to one another in a conversation when none of the users are involving in a conversation.

The computer agent initiates a chat conversation between like-minded users (e.g. friends) on a currently trending topic with high chance of success to keep the users engaged. When the user is available, a topic is selected based on the user's highest interest for the topic and number of friends of the user interested in the topic. The friends of the user are selected based on factors such as, but not limited to, current availability, and history of chat conversations engaged in with the user. The user and user's friend's views and responsiveness to a chat is affirmed by the computer agent before connecting the user to other friends. This ensures more successful conversations as the agent quietly drops off. The success of the chat conversations is used as a measure for better predicting success of future conversations.

The user's (and friends) interest in a trending topic is based on static and dyn...