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Method and System for Automatically Handling Incoming Calls based on Context of a Caller

IP.com Disclosure Number: IPCOM000243444D
Publication Date: 2015-Sep-22
Document File: 2 page(s) / 27K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method and system is disclosed for automatically handling incoming calls based on context of a caller.

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This is the abbreviated version, containing approximately 51% of the total text.

Page 01 of 2

Method and System for Automatically Handling Incoming Calls based on Context of a Caller

Incoming telephone calls are often disruptive and are often times ignored by a receiver. Currently, useful information is provided to a calling party beyond caller Identifier (ID) and results in a second (disruptive) call.

Disclosed is a method and system for automatically handling incoming calls based on context of a caller. The method and system detects information such as attributes and context of the caller to send the information as meta-data along with an outbound call. The attributes and context of the caller that are detected includes caller's stress level, caller's heart rate, caller's activities, caller's location, weather conditions, airbag deployment, emergency conditions unusual deviations from a regular routine, etc. The meta-data is used to calculate call handling procedures at a receiver's phone. The call handling options includes one of, but not limited to, allowing the call to ring at the receiver's phone, auto-routing to voice mail, auto-response via text, and generate a follow-up callback time. External environment of the caller is also evaluated to derive call handling procedures.

Consider a scenario where a caller launches a phone dialer application and caller's phone for conditions is monitored. While the caller is dialing a phone number, all available (and allowed) context is collected. The context includes wearable biometrics, caller's location, current weather condition, caller's speed (with location to infer vehicle type - car, train, bike, plain, boat), safety metrics (airbag deployment), and deviations from regular routines. Thereafter, the context information is sent with the outbound phone call. The receiver's phone processes the context information of the caller and determines how to handle the call. Further, the context information collected is controlled by personal and/or group preferences. For example, the information shared with the receiver can vary based upon properties associated with the called number/person. For example, a caller can set preference such that all information is share with the receiver if the receiver is a family member. However, only location, weather, and traffic information is shared, if the receiv...