Browse Prior Art Database

Advanced Conference calling features

IP.com Disclosure Number: IPCOM000244370D
Publication Date: 2015-Dec-07
Document File: 9 page(s) / 256K

Publishing Venue

The IP.com Prior Art Database

Abstract

Efficient communication is the backbone of any successful team. In the current globalized environment every team is comprised of people working from different geographic locations, which demands the organizations to rely on conference calls to facilitate communication among their resources. The practice of utilizing conference calls helps companies reduce travel costs and enables work-at-home and remote users. Conference calls can often involve large number participants, often as many as a dozen and at times involves as many as hundreds. In this article we propose a solution to enable the conference bridge servers to create and handle multiple levels of sub-conferences with each level having different types of access (Public, Private, Partially private) as desired by the host of the main and sub-conferences .

This text was extracted from a PDF file.
This is the abbreviated version, containing approximately 30% of the total text.

Page 01 of 9

Advanced Conference calling features

Background

Today, conference calls get initiated when the bridge owner logs in and initiates the call (

Fig1 ). The other participants join the bridge using a passcode, thus enabling all participants to listen in and discuss as a single team. But most of the time there is a demand where a sub-group of participants on a conference call would need to discuss separately with out the rest of the team aware of their conversation. Currently this can be achieved by

A)Instant Messaging -Using a separate instant messaging for a group of participants

simultaneously with the conference call

B)Sidebar initiated Call (Fig2) - The sidebar initiator uses another (e.g., second)

phone or phone line and initiates another independent call to one or more parties on the original call
C) Private Conferencing -A private conference between a subset of conference call

participants excluding the main conference participants

Fig1: - An Existing Conference call setup : A conference call with bridge number 888 with A,B,C,D,E,F,G as

participants and A as host managed by a bridge server connected to Internet, PSTN lines, LAN, WAN, PBX, Gateways

1


Page 02 of 9

Fig2: - An existing sub-conference setup (A conference call with bridge number 888 with A,B in main conference. C,D and E,F,G are in 2 sub-conferences. These conferences are managed by bridge server)

2


Page 03 of 9

Shortcomings in Current Model

    Techniques for managing sub-conferences mentioned in the background section involves sub-group of participants who are in need for a private conference but it wouldn't be able to address multiple levels of sub-conferences with each level having different types of access (Public, Private, Partially private) as desired by the host of the main and sub-conferences.

A) Instant Messaging - Drawbacks include
-Need for a computer and VPN connectivity
-Textual communication is difficult and time consuming over voice

communication

B) Sidebar initiated Call - Drawbacks include
-Increased operating cost
-Disruption to the first conference call
-Need for the second phone line with the required participants
-Side bar conversation participants are isolated from the first conference discussions
C) Private Conferencing - Drawbacks include
- Participants can toggle between main conference and sub conference but cannot be present in both
- Multiple threaded conversations cannot be created based on the hierarchical roles of the participants
- Server cannot handle different options of conversations from different conference thread levels for the conference participants

3


Page 04 of 9

Advanced Conference Calling features

    To address the challenge of having multiple levels of sub-conferences with each level having different types of access (Public, Private, Partially private) as desired by the host of the main and sub-conferences drawbacks and to overcome the shortcomings of already existing techniques, the following solution is proposed.

    The proposed solutio...