Browse Prior Art Database

Method for users to update an email that has been sent

IP.com Disclosure Number: IPCOM000245723D
Publication Date: 2016-Apr-01
Document File: 2 page(s) / 73K

Publishing Venue

The IP.com Prior Art Database

Abstract

Method for updating emails after sending

This text was extracted from a PDF file.
This is the abbreviated version, containing approximately 52% of the total text.

Page 01 of 2

Method for users to update an email that has been sent

Sometimes users make a mistake in writing an email and do not realise until after they have sent the email to the recipients (e.g. attach the wrong file to the email, make a typo, include the wrong date or the wrong link, etc.)

    Currently, the user has to then send a second email to all of the same recipients, asking them to ignore the original email. It would be much better for both the sender and the receivers of the email if an email client could handle such scenarios in a more elegant manner.

    Users are able to update an email after it has already been sent, rather than having to send a second email, correcting any mistakes in the first.

    By default, recipients see just the updated email in their email client inbox. Background:
All email clients already use email message-IDs to uniquely identify individual emails. (The message-ID is usually added by the mail server that sends the email out.)

Steps:


1) User sends original email


2) User realises they need to update the email, so clicks "update" on email

within their sent mail

    3) User makes changes (user can update: the subject line; the email body (including adding an attachment); or add additional recipients), then user clicks "send"


4) New email is sent (but using the same message-ID as the original) with

"UPDATE:" added to the start of the email subject line

    5) Recipient's email client receives email, and searches for an email with matching unique message-ID

    5a) If any emails are found that have a matching message-ID, check the "sent" date/time stamp of each (contained within the email header) and display the email that has the most recent "sent" date/time stamp. Thus, the updated email...