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Intelligent user and location delegation detection system and method for a real time communication meeting.

IP.com Disclosure Number: IPCOM000246152D
Publication Date: 2016-May-12
Document File: 6 page(s) / 51K

Publishing Venue

The IP.com Prior Art Database

Abstract

With almost all the organization and enterprises currently having global presence and distributed workforce, it is the need of the hour to provide various real time communication tools powered by Analytics to utilize the resources with less hassles. The real time communication software must provide an ability for the users to schedule the meeting and attend or participate in a meeting from remote location.

Today the workforce keep moving across on the road, travelling to customer site, meetings, attending conferences, solving issues on site. It is important for the real time communication tools to provide analytics based mechanism and help the employees and users to attend the meeting , business decision, which are key and require a location to present etc in a automated and providing best of analytics output.

There are cases where person may not be able to reach to meeting place on scheduled time but he/she wouldn't want to cancel the meeting and instead may want to reach to nearest preferred location from their current location and incase still find some delay in reaching to nearest location then delegate meeting to someone who can host meeting until person reaches.

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Intelligent user and location delegation detection system and method for a real time communication meeting.

With almost all the organization and enterprises currently having global presence and distributed workforce, it is the need of the hour to provide various real time communication tools powered by Analytics to utilize the resources with less hassles. The real time communication software must provide an ability for the users to schedule the meeting and attend or participate in a meeting from remote location.

Today the workforce keep moving across on the road, travelling to customer site, meetings, attending conferences, solving issues on site. It is important for the real time communication tools to provide analytics based mechanism and help the employees and users to attend the meeting , business decision, which are key and require a location to present etc in a automated and providing best of analytics output.

There are cases where person may not be able to reach to meeting place on scheduled time but he/she wouldn't want to cancel the meeting and instead may want to reach to nearest preferred location from their current location and incase still find some delay in reaching to nearest location then delegate meeting to someone who can host meeting until person reaches.

Summary

This system has following main sub-systems -


1) Detection of meeting location on run time based on persons current location. System will keep track of persons preferred location, and using global positioning system find the ETA to reach at each respective locations, and gives option to change meeting location at run time based on shortest ETA to preferred location.


2) Real time detection of delegate(s) with required skill set based on meeting requirement at persons preferred location found in #1.


3) System also suggest to choose delegate from location other than found in #1, if the delegate from other location has higher score.


4) If no delegate found in real-time then, system also suggest to cancel or re-schedule the meeting.


5) Additionally, System will keep track of frequently visiting places (E.g: office ETZ, Office TPO, Customer TCS, etc). Based on that keep building and auto updating person's preferred location list used in #1.

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Advantages

-- A person will get real time option for user and location delegation, thus task of delegation achieved with no/very less manual action from delegator.

-- Detection of delegate is not just real-time but also the suggested delegate has skills matching the meetings requirement.

-- Delegates are identified based on Meeting context and preferred identified location of delegator.

-- Delegates past history also crawled, about accepting delegation from the delegator. This is to make identification of delegate more intelligent. For example, the identified delegate has highest ranking than others but this delegate has never accepted delegation in past then their is no point sending delegation ask request...