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Automatic resolution of teleconference speak conflicts

IP.com Disclosure Number: IPCOM000246231D
Publication Date: 2016-May-18
Document File: 1 page(s) / 17K

Publishing Venue

The IP.com Prior Art Database

Abstract

This article describes a method for resolving speak conflicts during teleconferences and notifying participants about order of speak.

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This is the abbreviated version, containing approximately 87% of the total text.

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Automatic resolution of teleconference speak conflicts

It is common situation during teleconferences when two people start to speak at the same time. When it happens usually they both become silent and then in a few seconds the start to speak again. It sometimes repeat a few times until one of speakers gives up saying 'You go on I'll wait'.

In this paper we are describing a new way of dealing with situation presented above .

Teleconference bridge receives data from all the callers and it can easily detect when two or more callers start to speak at the same time . Therefore the bridge could be used to determine and advise who should speak first and notify interested parties (only the ones starting to speak) about it.

The conference bridge can detect when two people are speaking at the same time and it could determine who should speak and who should wait based on selected strategy:

1) random - person to speak is selected randomly from these that stared to speak at the same time

2) statistics - based on call statistics the bridge could select person that spoke the least (and let frequent speakers wait)

3) position - based on person position in the company hierarchy the bridge could select more important people to speak first

After the right person is selected the bridge notifies interested people by one of the following methods:

1) Displaying red/green light or any other more meaningful symbols on telephone (especially useful when one is using softphone , smartphon...