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Method for simplifying the configuration of settings of a mobile device for novice users

IP.com Disclosure Number: IPCOM000246861D
Publication Date: 2016-Jul-08
Document File: 4 page(s) / 50K

Publishing Venue

The IP.com Prior Art Database

Abstract

This article describes a method for simplifying the configuration of settings of a mobile device from another device using direct device to device communication.

This text was extracted from a PDF file.
This is the abbreviated version, containing approximately 52% of the total text.

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Method for simplifying the configuration of settings of a mobile device for novice users

II Text Only

Use of mobile is almost exploding. Mobiles are being used by more and more people throughout the world. As the adoption of mobiles increases in developing and third world countries the basic problem of user training creeps in. Many of the mobile users are not tech-savvy and hence lack the configuring skills of a tech-savvy person. A system can be created by which the mirroring of configuration settings can be done for the novice users of the mobiles. This system solves the problem of novice users who are not as good a mobile user and would like help from someone who's good.

Core feature is to allow 2 users help each other. Lets call them Helper and Helpee. We can discuss 2 scenarios:

Grandson Heler, Grandfather Helpee: Grandfather got a new mobile phone from grandson as a gift but every now and then calls him because he needs to do something (e.g. take backup, increase brightness, enable bluetooth) for which some or other setting in his mobile needs to be changed. Grandson have to spend too much time explaining to him (especially since grandpa doesn't have earphones).

Father Helper and Teenage Son Helpee: Teenage son wants to do a lot of things on his mobile (such as open safari and browse, download apps etc.) which at times his father doesn't want him to do. Father wants to change settings in son's mobile without every time asking for the phone.

A software system can be created that connects the Helper and Helpee. In each mobile operating system the software system is configured using which the Helper could remotely update the settings of the Helpee after helpee authorizes the helper for the same. Once authorization is done the helper sees a user screen for each helpee she connects to and can change the settings on her end. Once the changes are made, the same changes are transmitted to helpee over the internet on https on an encrypted connection using platform agnostic data transmission technologies. Once the helpee mobile operating system receives the changes, it seamlessly applies them in the helpee settings.

If helpee requests the changes to be done based on some of her requirements (need to change brightness of mobile how do i do it?) and communicates the same by some way (voice, text etc.), the helper again makes changes and helpee's system is updated.

So in total 2 types of changes can be thought of:
1. when helpee asks for them (handles scenario of grandpa and grandson)

2. when helper wants to push them irrespective of helpee wanting them (scenario of father and underage son)

Usually tech support of companies spend a lot of time in resolving the basic queries of such users or novice users usually talk to someone they know and it gets very difficult

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for the receiver to tell them what to do or it takes a lot of time in...