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System and method of integrating email and instant messenger system

IP.com Disclosure Number: IPCOM000246921D
Publication Date: 2016-Jul-15
Document File: 5 page(s) / 66K

Publishing Venue

The IP.com Prior Art Database

Abstract

Our disclosure invented a System and method of integrating email and instant messenger system, which enable them cross-reference smoothly, so user can refer to email in the chat window and also refer to chat history  in the email system .

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System and method of integrating email and instant messenger system

At present, instant messenger and email became more and more popular and common. But they can not integrate together smoothly due to the essential difference between them. So it will bring much inconvenience to users. e.g. User A and user B are chatting in the instant messenger system, when they come to a problem which need to refer to an email sent before, the user need to open the mailbox and then view or copy the related email to the chat window. Obviously this will reduce the user experience. Similarly we will met the same problem when we want to refer to chat history in the mail system.

Based on the premise there is a mutual credit between the email system and instant messenger system, user can view email in the chat window and also can refer to chat history in the email system .

The advantages of using our invention:


1. User can easily query and view the content of one email in one chat session and can reply directly.

2. Similarly, user can query and view chat history in the email system, it saves the user's search, copy and paste operations, and improve the user experience.

Our invention can be implemented as below:


1. Implement the mutual credit between email and instant messenger system, it will enable them to access the content of each other.


2. In one chat session, if user want to refer to an email, they can input shortcut character such as '#'+ keyword, and the instant messenger system will search the...