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A Method and System for Alerting Users when Responding to an Email Thread that Just Had New Responses

IP.com Disclosure Number: IPCOM000247678D
Publication Date: 2016-Sep-27
Document File: 2 page(s) / 97K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed is a simple and effective mechanism to manage the content and direction of an email thread by alerting a user, before that user sends a response, that another new email was submitted to the thread. This ensures that all thread participants have the most recent information and can accordingly respond.

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A Method and System for Alerting Users when Responding to an Email Thread that Just Had New Responses

Maintaining a critical discussion via an email thread is a challenge. An email thread

often involves multiple participants and a number of responses. As a thread participant

takes time to write one response, more emails might come into the thread. If a participant sends the new email without knowing that other responses exist, and without knowing the contents of those responses, then the thread can become confusing, distracting, disjointed, or even go into an unwanted tangent conversation. In addition, participants might miss important points. This also can occur during group chats in chat applications, forum responses, and other social platform tools.

The novel contribution is a simple and effective mechanism to manage the content and direction of an email thread.

The novel system continuously monitors an active thread for new email entries. When a participant clicks on the send button of a newly drafted response, the system presents an alert indicating that the thread has received updates (i.e., new emails since the last) and presents a few options for the authors to take. The choice of user actions can include (but are not limited to):


• Load latest version of the email and maintain this response keeping the email in edit mode

• Load latest version of the email, maintain this response, and send • Save this email to the Drafts folder
• Cancel/delete this response and return to the Inbox

The system is...