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Advanced Electronic Message Document Tracking by Creating and Using Dynamic Email Document Address.

IP.com Disclosure Number: IPCOM000247959D
Publication Date: 2016-Oct-14
Document File: 8 page(s) / 104K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method to track electronic messages events - i) "Forward" or ii) "Reply ALL without coping sender". A new technical solution has been proposed that enables authorised senders to use the tracking feature on the said events for the configured timeframe. The solution has provisioned to receive Scheduled events log or immediate notification on the said events' email actions. The invention also proposed to create server side jobs to manage event and delete jobs when the objectives have been fulfilled.

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Advanced Electronic Message Document Tracking by Creating and Using Dynamic Email Document Address

Advanced Electronic Message Document Tracking by Creating and Using Dynamic Email Document Address.

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Problem Statement - 1) In this dynamic business, there is primary need to track electronic messages if they have been forwarded to someone and bridging the aspect of privacy and confidentiality. For example, organisational internal email communication to larger recipients, however the email is forwarded to unintended recipient(s) deliberately or unknowingly. The sender would like to track such attempts to reduce the risk well in time. This invention provide a robust solution for such business use cases.

Problem Statement - 2) To maintain the business integrity, some business email communications should copy to sender at the best of need for further email circulation. Reply and Reply All automatically add the sender email address but in case of Forward, it is always missing. Whereas if sender wish to track the email document, he can't do that. If the system could notify the email sender on forwarded attempts, may help in making profitable business. For example, a marketer sends an offer to targeted audiences, which is forwarded to someone else by the first recipient. In this case the Marketer would like to gain this insight so that he can append the new target audiences' email address in his customer database. This invention provide a robust solution for such business use cases too.

An electronic message document is provisioned to accept an advanced tracking flag to that switch on on need basis for authorised senders , It is also mandatory to let system know the number of days the email document has to be tracked by two methods i) immediate ii) scheduled. This new configuration triggers to generate and populates a dynamic email document address id which goes into the database table which trace back to manage events tracking. In this invention, events are, i) Forward an email ii) Respond email without putting the sender in loop. This new key is combination of email address (text before @ in any email id), the date-timestamp when the email is sent and the domain email (us.xxx.com). This unique id goes in the email messaging server database to make this invention function and a complete tracking process including flushing jobs when expire.

Advantages:

1. Enable sender to have a complete track of forwarded/Reply email action which is not possible by any system currently. These senders are restricted by administrator.

2. A simple way to generate tracking key to identify an email message for the server.

3. The dynamic key can work within or outside the domain, both.

4. Control business critical emails circulation, if done unknowingly take necessary steps immediately.

5. Allow business to track people who are showing interest in their brand, offers or more. It helps them new customer inventory on getting their message viral.

6. Structured w...