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Method for web products/service provide user a search for help doc with Predictive search queries

IP.com Disclosure Number: IPCOM000249132D
Publication Date: 2017-Feb-08
Document File: 2 page(s) / 39K

Publishing Venue

The IP.com Prior Art Database

Abstract

The method for web products/services provide a search for help with predictive search queries. The product is loaded with predictive queries for each page/dialog which helps user to refer help from different channels like blogs, forums and help documents.

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Method for web products /service provide user a search for help doc with Predictive search queries

The method for web products/services provide a search for help with predictive search queries. The product is loaded with predictive queries for each page/dialog which helps user to refer help from different channels like blogs, forums and help documents. For example User visit a website and would like to file his tax returns. He was not sure on the process to file his tax or not clear on the input fields. The service provider provides a search feature which is pre loaded with predictive queries which match the user requirements or helps in completing/understanding a process. Here he can opt for a predictive query search which redirects him to the correct search query and helps him to visit the right help guide/blog which explains the steps to file and pre and post activities. Another example where user wanted to apply for connection/account(like aadhar card/LPG connection) etc Here he can use the predictive query search to get clear on process.

Service provider feed the search engine with predictive queries 1. Pointing to the right search query 2. Decrease the time in searching the web for getting appropriate help document or guide

Service provider a feeds search engine with search queries related to service which provides appropriate results matching the functionality/process. U. The list are based on the ranking's for query. The novel thing in the article is 1. A new way o...