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System and Method to perform a Synchronous or Asynchronous copy paste of a set of User Actions across systems via Instant Messaging including context based data

IP.com Disclosure Number: IPCOM000249137D
Publication Date: 2017-Feb-08
Document File: 4 page(s) / 85K

Publishing Venue

The IP.com Prior Art Database

Abstract

System and Method to perform a Synchronous or Asynchronous copy paste of a set of User Actions across systems via Instant Messaging including context based data

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System and Method to perform a Synchronous or Asynchronous copy paste of a set of User Actions across systems via Instant Messaging including context based data

With software project teams spanning multiple geographies, the need to access remote systems is very common. Virtual Machines are now used a lot in all organizations. Now doing any action on a remote system currently needs one to login to that system via VNC Viewer or Remote Desktop Connection or any other remote access tools.

There are instances wherein you would need to perform certain actions on multiple remote system. This would need you to login to each of the systems and repeatedly perform those actions. There are instances where the support person needs to perform some actions on a User's system. The user might be a top executive in the company and might not wish to share his screen.

The below proposal eases this process.

1) Synchronous copy/paste of a set of user actions across systems via Instant Messaging 1) Provide an Asynchronous copy/paste of a set of user actions across systems via Instant Messaging 2) Include contextual data during the copy/paste of set of user actions. 3) Provision to add context specific actions as part of the paste operation. 4) Provision to include audio/text instructions as part of the user action set to provide more clarity on the actions. 5) Provision to retrieve the paste action results from the remote system which could be screen shots, logs etc 6) Instead of Instant Messaging the paste action could be done by just providing the IP address of the remote system or doing a paste action directly on the remote system via a VM that is currently open on the source system. 7) The Paste action action on the IM window would execute on the the remote system only after the user on the remote system accepts the request on IM.

To understand this better, lets have the following definitions which will be used further down.

1) Start Copy -> Ctrl C 2) Stop Copy -> Ctrl C1 3) Start Paste -> Ctrl V

The commands or specific keys used could be an implementation aspect to avoid conflict with other commands. The below is just giving a definition of what synchronous and asynchronous copy paste of actions mean.

For doing a Synchronous copy/paste, the actions performed by the user would be as follows 1) Ctrl C on the local system from which to copy the user actions 2) Ctrl V on a IM window of a user on a remote system 3) Now whatever actions are being performed on the local system would now be pasted on the remote system via the IM window immediately. For eg: If we click on the 'File'menu on the Notes Client, the same action would be done on the remote system on the Notes Client installed there. 4) Ctrl C1 would stop the copy action. The paste...