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Tailoring technical documentation searches and web based searches results specific to user based on inferred experience

IP.com Disclosure Number: IPCOM000249279D
Publication Date: 2017-Feb-15
Document File: 2 page(s) / 77K

Publishing Venue

The IP.com Prior Art Database

Abstract

The described system further filters search results to take into consideration the intelligence, skill level and inferred experience of a user and to make the results and output of those results much more specific to a user's actual requirements. The system will utilise what it can learn about the specific individual and then add a further filtering on search results, with additional modification on search output even if the search result is the same.

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Tailoring technical documentation searches and web based searches results specific to user based on inferred experience

The described system further filters search results to take into consideration the intelligence, skill level and inferred experience of a user and to make the results and output of those results much more specific to a user's actual requirements.

The system will utilise what it can learn about the specific individual and then add a further filtering on search results, with additional modification on search output even if the search result is the same.

The advantage is that search results and the contents of those search results are dynamically modified and made very user specific. Use case 1 (existing technology) : A user is looking for help on Product X and search for "Product X Help"

output = Search Results

Product X Version 2.0 documentation https://www..com/...2.0.0/...Product X.help This documentation also contains conceptual information to help you understand the product, ... Product X Version 2.0 documentation. Product X Help - V2.0 www..com/Product X/help/help20.html Product X V2.0 product documentation. Product X self help – Common install/uninstall ... www..com/Product X/support/selfhelp 11 Sep 2015 - This article describes some frequently reported issues that are seen on the platform when you install or uninstall Product X ... You've visited this page 2 times. Last visit: 06/01/16 Product X Forum - V2.0 www..com/Product X/forum/forum20.html Product X forum for version 2.0

The current technology will provide assistance to the user but that assistance is very generic. If one of the links is opened the content of that link will also be very generic.

This system will go through an additional layer prior to providing search results. It will learn more about the user from what is available via their social media presence,

articles they may have written, any linked in data ie online CV, any job experiences etc The results will be re-filtered based on the inferred intelligence and skill level of the

individual - the results provided will be more specific based on the actual user In addition the contents of the search results can be dynamically modified to again

make things more specific to the user Use case 2 : Joe Bloggs (a Product X beginner)

- Linked in CV shows this user has worked in personal training for 15 years - They failed all GCSE's - They have no previous history in Product X - Nothing of...