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Method and Apparatus for an Automated Order Taking And Confirmation System that Generates And Uniquely Identifies a Customer

IP.com Disclosure Number: IPCOM000004396D
Publication Date: 2000-Nov-03

Publishing Venue

The IP.com Prior Art Database

Abstract

The present invention is a video order taking and confirmation system and method of that uniquely identifies a customer and retrieves the customer’s past preferences. The video order taking and confirmation system includes a video order confirmation terminal. The video order confirmation terminal includes a microprocessor and display unit for translating order items into pixel images that show the quantity, unit price, running total, and description of the item ordered. The terminal further includes a keyboard, speaker, microphone and confirmation button. The terminal is connected to a central computer system inside the restaurant that transmits customers' orders to a cashier and to the kitchen where orders are processed. The terminal is also connected to a computer database that contains product information and customer preferences.