AUTO REPLY BASED ON TEXT MESSAGE CONTENT

Publishing Venue

Motorola

Related People

Abstract

People often receive inquiries via email requesting the same categories of information over and over again. Rather than always bothering the person with having to reply specifically to each occurrence, it would be a benefit to have an automatic response when conditions of applicability and privacy are met. Specific example areas are: location of the person, medical condition, weather in their area, security situation, dining preferences, willingness to meet with specific people, status (busy, working, do not disturb mode, etc.) What is needed is a general means to address this problem, which will enable automatic or less intensive involvement of the user. While the enablement might have some specific aspects to address a given item of the above sample list, it should be general enough to allow for unique applications of a similar nature.

AUTO REPLY BASED ON TEXT MESSAGE CONTENT

by Steve Goldberg and Ken Greene

People often receive inquiries via email requesting the same categories of information over and over again.

Rather than always bothering the person with having to reply specifically to each occurrence, it would be a benefit to have an automatic response when conditions of applicability and privacy are met.

Specific example areas are: location of the person, medical condition, weather in their area, security situation, dining preferences, willingness to meet with specific people, status (busy, working, do not disturb mode, etc.)

What is needed is a general means to address this problem, which will enable automatic or less intensive involvement of the user. While the enablement might have some specific aspects to address a given item of the above sample list, it should be general enough to allow for unique applications of a similar nature.

[See the accompanying PDF file for the Figure]