SPEECH RECOGNITION LINKED KEY PRESS
Original Publication Date: 2000-Jan-01
Included in the Prior Art Database: 2002-Sep-13
This article proposes a new feature for commu- nication devices such as mobile phones operating in a communication system. Currently, while access- ing a typical interactive voice response system (IVRS), a user may often fmd a need to press certain keys in order to navigate through the system. Unless the user is using a hands-free kit, he or she would then need to switch back and forth between pressing the keys and listening to the voice respons- es from the NRS. With this feature, the user is able to navigate a typical NRS without physically press- ing the required phone keys.