Browse Prior Art Database

EXTERNAL NOTIFICATION OF CHANGES TO IDEN PROVISIONING DATA

IP.com Disclosure Number: IPCOM000009764D
Original Publication Date: 2000-May-01
Included in the Prior Art Database: 2002-Sep-17

Publishing Venue

Motorola

Related People

Authors:
Chris Parrinello David Castagna John Wulf

Abstract

Cellular customer care and billing systems require accurate and timely data regarding the state of provisioning of a customer's service in order to provide a high level of customer service and generate correct bills for the cellular service. However, customer care and billing systems are usually extremely removed and isolated from the actual cellular infrastructure network. The only communications the customer care and billing systems usually have with the infrastructure are sending provisioning changes and receiving call detail record infonnation.