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Quality Function Deployment: Should the IV House be a Duplex? Disclosure Number: IPCOM000010276D
Publication Date: 2002-Nov-14

Publishing Venue

The Prior Art Database

Related People

Rick W. Purcell [+details]


This article proposes improvements for Quality Function Deployment to support new product launches, when the emphasis must shift from planning to reacting. QFD can also be used as a reacting tool by expanding it to generate a Process Troubleshooting Guide. This Guide can provide a traditional IV House that prevents countless problems from occurring and a reactive IV House that assists in the efficient resolution of the problems that do occur.