Quality Function Deployment: Should the IV House be a Duplex?
Publication Date: 2002-Nov-14
The IP.com Prior Art Database
This article proposes improvements for Quality Function Deployment to support new product launches, when the emphasis must shift from planning to reacting. QFD can also be used as a reacting tool by expanding it to generate a Process Troubleshooting Guide. This Guide can provide a traditional IV House that prevents countless problems from occurring and a reactive IV House that assists in the efficient resolution of the problems that do occur.