Browse Prior Art Database

SRR

IP.com Disclosure Number: IPCOM000013885D
Original Publication Date: 2002-Jul-23
Included in the Prior Art Database: 2003-Jun-18

Publishing Venue

IBM

Abstract

Service Request Repository (SRR) Ver 2.0 Disclosed is Service Request Repository (SRR), a client/server application that was developed to facilitate the implementation of the SEI (Software Engineering Institute) level II methodology and the management of Service related activities. SRR has 2 components, a front-end developed using Delphi ver 5 and a back-end residing on an Oracle Database.