Dynamic E-mail Messaging for Database Notification Process
Original Publication Date: 2001-Jun-01
Included in the Prior Art Database: 2003-Jun-19
Disclosed is a process for e-mail messaging in which the content of the e-mail can be created dynamically using a message template and sent automatically based on database notification criteria. This process enables a database management product to do the following for e-mail messaging: Create messages using message templates for various purposes. For example, inform customers when a Service Level Agreement contract will be breached, when a change record is approved or when a problem is escalated.