A method and system of user-friendly help support.
Original Publication Date: 2001-Aug-25
Included in the Prior Art Database: 2003-Jun-20
Disclosed is a method and system to provide categorized helps by users' skill levels. Online help and tutorial are typical helps, however providing one index or topic is not enough for users, especially novices. This implements several help tables, represent index, table of contents, hints and keywords, appears merged appropriately to users. Procedure The disclosed is proceeded as below: (1)Start searching help by pushing the button(or link) and display category selections by skill levels. If registered level in advance don't need this step. (2)If select 'Novice' appears different tables coordinated for novice users. In 'Novice' tables words are simplified and merged the functions that novices used to search. And 'Novice' table is finally point general Help Table to prevent from multiple help files.