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Short Message Assisted Multimodal Voice/Telephony Server Disclosure Number: IPCOM000015310D
Original Publication Date: 2001-Nov-12
Included in the Prior Art Database: 2003-Jun-20

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This invention enables the SMS channel on voice server. With this enablement, SMS will complement the voice channel in input and output for better performance and expand the usage of voice server. Text based short message service (SMS) and voice based voice/telephony service currently are prevalent and useful information delivery services. Each of them uses a different single channel to interact with end user. The following table list their disadvantage as single channel: SMS Voice input 1. input message size is limited