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Visual Tree - Organizational Intranet/Extranet Management System

IP.com Disclosure Number: IPCOM000016650D
Original Publication Date: 2003-Jul-08
Included in the Prior Art Database: 2003-Jul-08

Publishing Venue

IBM

Abstract

Software providers have deployed client side tools to be used by customers all over the globe. Since these are client side tools, the dissemination of information is crucial to the success of product installation and usability. With a fast paced market, developers do not have enough time to distribute highly informative documents and develop quality products simultaneously (although it still manages to happen). An installation problem or usability issue experienced by a customer in one locale must be shared immediately to others in the world as well. A website is a perfect medium to share information world-wide. However, website maintenance involved is too intense, such as simplifying the navigational structure of a large scale website, overhauling the usability of the content, and submission of new information.