Smart Voice Mailbox
Original Publication Date: 2002-Sep-01
Included in the Prior Art Database: 2003-Jul-23
Voice Mailbox Service (VMS) is useful but not very convenient to use since information about the con- tents of VMS can only be retrieved by phone. This problem is partly solved by a feature, which commu- nicates with the subscriber’s mobile phone and in- forms about the sender and the date of messages of the voice mailbox. Smart VMS (as an enhancement of plain VMS) does not change the VMS normal operation but adds new functionality. The VMS user predefines the Device- Numbers and IP-addresses of his mobile phone and data devices (e.g. FAX, PC). When a message is entered to the voice mailbox an automatic search is made by a communication network in order to find any of the subscriber’s devices. If there is no active device nothing further is done until activation of VMS. Otherwise the speech of all VMS messages are translated to data and are transferred to an active device by using a Voxportal. If more than one device is active, then the information is transmitted to only one device depending on a priority level predefined by the user. Alternatively to the automatic network search the user may specify a device at which all voice mails should be directed at all situations.