Retrofitting Tivoli NetView to Function in an On Demand Service Delivery Model
Original Publication Date: 2003-Jul-28
Included in the Prior Art Database: 2003-Jul-28
IBM Tivoli NetView for UNIX (TM) is a software product designed to monitor the entire enterprise network of a single customer. Installation, configuration, and maintenance of NetView is typically a very hands-on, highly customized, and time-intensive endeavor. Disclosed is a network monitoring solution that fits within an "On Demand" service delivery model. NetView must be modified so that it can be shared among multiple customers who only pay for the monitoring services that they need. In addition, it must function in a completely automated way as part of a larger workflow and datacenter autoprovisioning system. NetView is not designed to operate with these characteristics. In order to meet these needs, we created a novel combination of off-the-shelf software components, non-standard NetView configurations, and new UNIX shell scripts to bring a new capability to NetView. The combination of these elements effectively changed the character of NetView so that it will function in a more "on demand" manner.