Role Based User Assistance (Help)
Original Publication Date: 2003-Sep-25
Included in the Prior Art Database: 2003-Sep-25
Disclosed is a system for providing user assistance that is geared to users' roles. Currently so-called role-based, user-specific online help information is available for software programs and the information is usually attached to a particular part of the interface. However, that same information could be available to all users of the software through the online help index or search function. Some of this information is not necessary for a particular set of users and some of the information could even breach security requirements of the entities using the software.