User Controlled Voice Quality and Billing
Original Publication Date: 2004-Mar-24
Included in the Prior Art Database: 2004-Mar-24
The levels of quality of service (QoS) in communication networks tend to be based on application. For instance, the voice application is usually given preferential treatment over data applications, though no call is differentiated from the others in the network. This generates few complaints from users as the high-level of service normally assigned to voice provides sufficient quality. However, this comes at a cost not negotiable by the end users. If users and operators were allowed to have more control over the quality of voice that they receive, they would most certainly opt for less (and more) expensive quality under certain circumstances and charge accordingly.