Browse Prior Art Database

Estimating menu choice selection from choices recorded in a single audio file

IP.com Disclosure Number: IPCOM000023314D
Original Publication Date: 2004-Mar-29
Included in the Prior Art Database: 2004-Mar-29

Publishing Venue

IBM

Abstract

Disclosed are a number of methods for estimating which option from an IVR menu a caller has selected via interruption when listening to options played in a single wavefile.