COPIER/DUPLICATOR WITH AUTOMATIC OR SEMI-AUTOMATIC SERVICE CALLER
Original Publication Date: 1984-Dec-31
Included in the Prior Art Database: 2004-Apr-04
Xerox Disclosure Journal
A system for reducing copier/duplicator downtime and insuring a prompt service request includes equipping the office copier/duplicator with an automatic calling device for informing the nearest service center of a malfunction. Alternatively, the copier/duplicator could have a "red button" which, when actuated by the user would automatically trigger a service request. The service center could confirm the request telephonically to insure against answering accidential and prank calls.