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Additional software should be created that will make the determination of end user status in an instant messaging environment more automated and dynamic
English (United States)
This text was extracted from a PDF file.
This is the abbreviated version, containing approximately
53% of the total text.
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Dynamic Updates To End User Status In An Instant Messaging Environment
Instant messaging systems are very popular in both business and consumer
environments.One component of 'Instant Messaging' software (such as Lotus
Sametime) is the ability to have end usersmanually establish and change their 'Status'
of themselves or determine the status of messaging partners. Typically, status (today)
is statically set by the user as either 'open to receiving messages' or 'offline, busy, go
away, etc' or ' I'll be back in 5 minutes' etc.
The problem this invention disclosure addresses is that the adjustment to end
user status in instant messaging systems is typically very static and infrequent (done
just a few times per day) and requires end users to manually adjust their status
settings.True end user status is a very dynamic and evolving state; A typical IBMrs
status changes 12 times or more during the business day. Examples; Sometimes You're
at work but at meetings and can't answer instant messages, sometimes you're at work
and at a meeting and can answer instant messages, sometimes you're not logged on so
You can't receive or respond to any messages instantly, etc. Often logged on users of
instant messaging software do not dynamically modify their messaging status
throughout the day to reflect their actual status. The current state of instant messaging
software results in many instant messages going unanswered or worse forces end
users to answer instant messages...