A method for automating the categorization and storing of mail items in an electronic mail system
Original Publication Date: 2004-Sep-16
Included in the Prior Art Database: 2004-Sep-16
This article documents the use of an artificial intelligence engine to drive personalization of a computer system, in this example an email system. The personalization engine allows for the automation of the personalization as the IE engine learns from the users behavior in interactions with the target system and uses this learning to personalize the views of the system presented to the user. This allows for changes in interests and therefore interaction behaviors with the system by the user over time.