Browse Prior Art Database

Method for Personalized Call Center Service Disclosure Number: IPCOM000032477D
Original Publication Date: 2004-Nov-05
Included in the Prior Art Database: 2004-Nov-05

Publishing Venue



Disclosed is a method to make calls to call centers more personal. thus establishing a more intimate relationship with the customer, and thus improving customer relationships and customer retention. This is done by designating a set of individuals to serve the needs of a particular caller.