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Instant Messenger (IM) Communication Enablers

IP.com Disclosure Number: IPCOM000033845D
Original Publication Date: 2004-Dec-30
Included in the Prior Art Database: 2004-Dec-30

Publishing Venue

IBM

Abstract

Instant messaging (IM) is a great communication tool. It emulates verbal communication between one or more persons. However unlike verbal communication there is no mechanism for taking turns during a conversation, interrupting a person while they are chatting, or resuming a conversation following an interruption. In verbal communication to indicate the desire to speak you can use nonverbal signals such as eye contact, leaning forward, or raising your hand. In addition, an interruption in the conversation can be achieved by speaking, “Sorry to interrupt, but”. Keeping your turn in a conversation can be achieved by saying ”If you could wait for a second, I’m just about to finish my point”. Finally, to continue after an interruption you might say, “As I was saying”.