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Systems Engineering Based Health Charts and Correlation Model

IP.com Disclosure Number: IPCOM000051308D
Publication Date: 2005-Feb-10

Publishing Venue

The IP.com Prior Art Database

Abstract

This model has been applied to 17 vehicle systems to improve Thing-Gone-Wrong, customer satisfaction, and warranty spending. This business model can be applied to any enterprise to link their products and/or services to customers more closely. Also, this model can be used as a planning tool to allocate limited resources to provide the strongest impact to customer expected performance.