Systems Engineering Based Health Charts and Correlation Model
Publication Date: 2005-Feb-10
The IP.com Prior Art Database
This model has been applied to 17 vehicle systems to improve Thing-Gone-Wrong, customer satisfaction, and warranty spending. This business model can be applied to any enterprise to link their products and/or services to customers more closely. Also, this model can be used as a planning tool to allocate limited resources to provide the strongest impact to customer expected performance.