System for Implementing a CTQ Trucking Process
Original Publication Date: 2005-Oct-11
Included in the Prior Art Database: 2005-Oct-11
Disclosed is a CTQ(Critical To Quality) Trucking Process, which enables management responsive action quickly and perform effective actions at the operation levels when Important Business KPIs shown as Dashboards or BSCs(Balanced Score Cards) are deteriorated . CTQs are defined as items to be solved according the structured detailed breakdown trees regarding the KPIs.