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Method and System for Intelligent Error Messages

IP.com Disclosure Number: IPCOM000172942D
Original Publication Date: 2008-Jul-21
Included in the Prior Art Database: 2008-Jul-21

Publishing Venue

IBM

Abstract

Error messages that are displayed on computing devices (examples: PC, Laptop, Smartphone) today state an error number and a description of the error. The error message has no intelligence to automatically fix or advise the user on how to resolve the issue. This invention monitors the computing device for error messages, and finds the most popular resolutions to the issue. The user will have the option of allowing the invention to automatically attempt to resolve the issue or manually take action on advice given.