Automatic role-based service dashboard generation
Original Publication Date: 2009-Jun-29
Included in the Prior Art Database: 2009-Jun-29
In many service monitoring applications, a service may be modelled, metrics collected and then a dashboard presented to users showing the current service status. The users of the monitoring system normally tailor the information being displayed to fit with their role in the organisation. This paper describes a monitoring system that can automatically generate service dashboards which vary according to the user?s organisational role.