Method of Defect Prevention in Project Oriented Services
Publication Date: 2010-Jul-20
The IP.com Prior Art Database
This invention describes the end-to-end process developed to capture, classify and analyze defects encountered throughout the various phases of a Project Delivery Lifecycle. This methodology for a Defect Prevention Process (DPP) meets the unique requirements of Project Delivery within a Services Organization framework. The process described relies on organizations to consistently collect data and perform a Root Cause Analysis (RCA) in order to identify a solution to the problem and prevent future occurrences.