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Method & System to Apply Software Patches conveniently without Impacting or Requiring User Reboot

IP.com Disclosure Number: IPCOM000197765D
Original Publication Date: 2010-Jul-21
Included in the Prior Art Database: 2010-Jul-21

Publishing Venue

Lenovo

Related People

Inventors:
Howard Locker Randall Springfield RIchard Cheston Carlos Munoz-Bustamante

Abstract

Today IT organizations struggle with the ability to apply critical software patches to users systems and balance the needs of the corporation and impacting the user. While the ability to get a patch down to a user’s PC has been dramatically improved over the last few years, when a patch requires the user to shut down and re-boot their system, users often refuse of days if not weeks and months. This leaves the organization exposed to attacks the patch is urgently being distributed to stop. Users often are busy and postpone re-boot for a more convenient time, but then often forget or just can’t seem to find an appropriate time. This creates tremendous conflict between the needs of the organization and the user’s perception of the IT organization being heavy handed. This article will describe a method of balancing the needs of IT with the needs of end users.