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System and Method for Directory Abstraction for negotiating best contact Disclosure Number: IPCOM000201321D
Publication Date: 2010-Nov-10
Document File: 2 page(s) / 21K

Publishing Venue

The Prior Art Database


Disclosed is a system for working with different methods of communication which allows the user greater accuracy when initiating and the recipient more control over when and how specific modes of communication are used. A caller need only to enter an intended recipient’s simple name into a mobile phone or email client, and the system enables a client to identify, by negotiating with a service, the best mechanism through which to reach the target recipient.

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System and Method for Directory Abstraction for negotiating best contact

In this electronic day and age, when callers want to communicate with others they use an electronic device equipped with a contact list or directory. For every contact, the device maintains contact information for multiple numbers, emails, instant message identifications, etc. This contact list may also allow the caller to further categorize the protocol specific contact information into sub types based on the capability of the recipient's device such as faxing, texting, video phone capability, etc. Currently, when a caller wants to communicate with one of the contacts in his/her directory, he/she goes through the following process:
1. The caller uses a specific client application such as a phone dialer, email client, texting interface, or instant messengers as a form of communication interface

2. The caller selects the form of contact information that is applicable to the interface (e.g., email client allows user to select the email address, dialer allows user to select the phone numbers, texting client allows user to select phone numbers, etc.).

3. The caller then performs the operation specific to the interface to contact the recipient

This process has several drawbacks:
1. The caller is required to have prior knowledge of the recipient's specific numbers, and know which to select for protocol specific inputs (e.g., for texting select the appropriate phone number that can receive the texts)

2. The contact information stored for the recipient may have changed (phone numbers, emails, etc.)

3. The recipient does not have a way of tracking who holds his/her contact information so that in the event of any updates, he/she can inform everyone of the changes

4. The recipient has very little control over which contact device or mechanism is appropriate at a given time.

This process has a lot of ambiguity from the caller's perspectives and little control over the contact/personal information from recipient's perspective.

No current solutions exist that address this problem with the same approach as the solution in this disclosure.

The disclosed invention enables the phone dia...