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Method And System For Efficiently Updating Members Across A Team Regarding Team Context

IP.com Disclosure Number: IPCOM000204393D
Publication Date: 2011-Feb-23
Document File: 3 page(s) / 50K

Publishing Venue

The IP.com Prior Art Database

Abstract

A method and system are provided to efficiently update members across a team regarding team context with respect to a task being carried out by team members. The team context facilitates a team member to be updated on changing contexts of progress of the task. Accordingly, each team member may act in coordination to facilitate timely progress of the task towards completion.

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Method And System For Efficiently Updating Members Across A Team Regarding Team Context

Disclosed are a method and system for efficiently updating members across a team regarding team context with respect to a task being carried out by team members. The method and system involve automatically computing information regarding the team context and requirement of each of the team members as per their roles for the task. The team context facilitates a team member to be updated on changing contexts and progress of the task. Further, the method and system collect certain information on behaviors of the team members such as checking, viewing, editing, and commenting while performing the task. Such behavioral information provides insight into the emotional context in which the team resides. The behavioral information is volatile in nature, and therefore needs to be collected and integrated across time and different team members.

In one example, information regarding the team context is mined from an application used by the team members. The team context information is obtained by automatically computing it from application interactions. The team context information is then presented as an "at-a-glance" visualization on an application interface to each of the team members. The visualization enables the team members to determine priority of actions required to be executed by them. The efficiency in transmitting the team context information is maximized by classifying the team members into roles, finding an emergent operational expert, and mining the emergent operational expert's knowledge of team context.

The relationship of the team member to the team may be identified based on different factors, including team coordination, urgency felt, blocking, and synchronization. The "team coordination" factor represents other team members who are waiting for the team member to complete a task. A waiting score is calculated for the team member and then a threshold waiting score is determined. For example, the waiting score for a team member may be computed by combining operational role score, days since last work was completed, and number of times this deal was checked. The operational role score represents the number of edits, comments, and social actions on the application interface. The operational role score is combined as a multiplier so that team members with greater knowledge of the team's context have greater influence in the visualization. Thereafter, the number of team members crossing the waiting threshold is used to compute a percentage of team members who are waiting.

The "urgency felt" factor corresponding to the team member represents the urgency felt by the other team members and the need to transfer performance expectations onto the team member. The "urgency felt" factor is calculated from a deadline score...

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